Creating a front-row tone of voice for Kent State University

by Anna Fozzard

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We got in touch with Stratton Craig because we wanted to create a new tone of voice that would better reflect our status as one of the top fashion schools in the world. We had also recently shifted our values, style and brand, so we needed a new tone to tie this all together.

Within a few weeks, we noticed the impact of Stratton Craig’s work. We’ve received nothing but positive feedback from the new tone of voice guidelines and the web copy, which has been seen by visitors all over the globe.

Initially, we thought that us being based in the US would make it difficult to work with a UK agency. But Stratton Craig proved us wrong. They catered to our time zone, and we never noticed any disruption. We also appreciated having a dedicated team that quickly produced content.

Another key benefit of working with Stratton Craig is their attention to detail when getting to know your business. The in-depth analysis and workshops they carried out before working together with us meant they delivered the best possible results.

Brittani Peterson, Kent State University School of Fashion

Anna is a versatile writer with over 10 years’ experience in marketing and communications. She joined Stratton Craig in 2016 and has written for clients across a range of sectors including financial services, legal, professional services retail and travel.

Specialising in content strategy, Anna leads many of our tone of voice and messaging projects. She runs workshops and training to help clients create distinctive brand language and weave personality through all communications.

Find out more about Anna here.

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